a month or so ago, Skrah and I redid the website and added a bunch of "Guild Guidelines" for chat, bank, promotions, etc. It's part FAQ and part ounce of prevention. Our idea was to make expectations clear so that we wouldn't have people on chat being rude, homophobic, racist, etc. In short: keep it clean people!
We were worried that this would seem like policing, and maybe make folks think we take this game too seriously. But so far, it's proven to have the opposite effect. Guildies are happy to maintain the chat and the bank and the guild ranks, and these guidelines give them a way to do it. Plus, we can tell new members to just go read the site. It's quick, easy, and painless (well relatively).
I must say, though, once again that our guild culture is so nice because the guildies want it to be that way: they maintain it by their generosity and sense of humor. So thanks guys for taking such good care of the guild :)
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